Maintenance and Support Services
MAP-IT Solutions global delivery model is a proven model to help enterprises in minimizing their IT budgets from business-critical investments made in the past. MAP-IT Solution ability to understand deep domain knowledge and availability of resource with high technical skills will benefit the IT department in enterprises.
Proven record of accomplishment includes:.
- Reduce recurring cost of maintaining existing applications
- Reduce total cost of ownership
- Ensure improved quality and consistent services levels
- Increase returns from legacy applications by improving their stability
- Improve visibility in to state of existing applications
- Increase bandwidth to focus on strategic IT initiatives
- Improve end user satisfaction
MAP-IT Solution working model proves to be aligned with customer expectations which reduce the risks in their business. MAP-IT Solutions takes the complete ownership of client’s projects and effectively maintains their applications and support the customer in all critical aspects of application maintenance. We perform the root cause analysis on every issue we come across and deliver solutions taking a long term view. MAP-IT Solutions working methodology involves Remedy and Tivoli to manage customer engagements, which ensures business continuity and disaster recovery with quick turnaround time
MAP-IT Solution delivers 24x7 coverage for application portfolios for their customers, based on their need and engagement model. Map-IT's expertise spans Microsoft Technologies (.NET, ASP.NET, SILVERLIGHT, WPF, MVC.NET), J2EE, Java, SAP, BI & DW Applications, Mainframes, AS/400 and several other platforms, databases, languages, software, and enterprise applications. We combine depth and specificity of our processes in our portfolio-based approach, which allows unmatched levels of customization. We maintain your critical applications by can addressing your business needs.
Benefits of Outsourcing your Application Maintenance & Support to Map-IT Solutions:
- Improved knowledge management
- Full portfolio optimization
- Effective Support of the applications and increased user satisfaction
- Significant Cost Savings
- Lowered risks and increased predictability>
- Increased Monitoring of the applications for security vulnerabilities
- Timely release of programs and enhancements
- Access to innovative technical skills